Erin Pugh

Customer Success

Erin is passionate about helping field service companies get the most out of Aimsio. She works closely with clients to ensure successful onboarding, adoption, and long-term success with the platform.

Articles

  1. Understanding and Making the Most of Your Annual Transaction Value

    • Financial & Investment
    • Published: Jun 17, 2025
    • 7 min read
    • Summary: Whether you’re evaluating field service software pricing options or looking to improve your construction project profitability, understanding your annual transaction value is crucial...

  2. Field Service Trends Shaping This Decade

    • Industry Insights
    • Published: Mar 28, 2023
    • 6 min read
    • Summary: What will the future of field service look like by 2030? While 2030 may seem far off, for those who are in charge of determining the company’s course, it is a relatively recent date...

  3. Best Practices For Rolling Out Aimsio

    • Business Processes
    • Published: Aug 19, 2022
    • 7 min read
    • Summary: Congratulations on deciding to start using Aimsio. We think it’s a smart choice (but we would think that, wouldn’t we!). Whether you’ve just signed up or are almost ready to roll out...

  4. Everything You Need to Know About Job Performance and WBS

    • Business Processes
    • Published: May 10, 2022
    • 6 min read
    • Summary: One of the critical things about running a company, if not the most critical thing, is knowing how profitable you are.

  5. Webinar Highlights: Accounting vs. Field Ticketing Software

    • Financial & Investment
    • Published: Apr 13, 2022
    • 28 min read
    • Summary: In March of 2022 we recorded a webinar that is available for download here. But if you prefer to read the highlights, then this is the article for you...

  6. New Feature Spotlight: Dispatch Pop Up Window

    • Technology Innovation
    • Published: Mar 11, 2021
    • 5 min read
    • Summary: In release 21.05, we made significant improvements to our Dispatch feature.

  7. New Feature Spotlight: User Preferences in Reports

    • Technology Innovation
    • Published: Jul 3, 2020
    • 5 min read
    • Summary: The ability to set (and keep) user preferences in reports. This will save you time.

  8. Your 2019 Roadmap to Success: 6 Places to find direction

    • Educational Guides
    • Published: Jan 11, 2019
    • 5 min read
    • Summary: What percentage of your projects were over-time and over-budget?...

  9. Is a Cloud-based App Right for Your Business?

    • Technology Innovation
    • Published: Oct 9, 2018
    • 5 min read
    • Summary: Remember CD-ROMs? How about installation procedures that should have started with, “Do you have 6 hours for this?”...

  10. Oil and Gas Technology: Automation, Remote Operation, AI

    • Technology Innovation
    • Published: Jul 19, 2018
    • 5 min read
    • Summary: Nabors Nabors RigWatch®NavigatorTM software uses historical data along with real-time downhole information...

  11. Pipeline Construction Invoice Management

    • Financial & Investment
    • Published: May 9, 2018
    • 8 min read
    • Summary: But, to be eligible to work on lucrative projects, companies must be willing to jump through a few hoops...

  12. Evaluating Your Operations To Understand Costs

    • Financial & Investment
    • Published: May 2, 2017
    • 5 min read
    • Summary: Revenue leakage. Now that sounds scary! When running your own business, it’s critical to closely monitor every aspect of your operations...